Terms of service

Terms of Service

Welcome to South Scent! These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing or using our website and purchasing our products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or purchase our products.

1. Product Orders: By placing an order through our website, you warrant that you are at least 18 years old and legally capable of entering into binding contracts. All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.

2. Pricing and Payment: All prices for our products are listed in Australian dollars (AUD) and are inclusive of GST (Goods and Services Tax), unless otherwise stated. Payment for orders must be made in full at the time of purchase. We accept payment through the methods indicated on our website.

3. Shipping and Delivery: We will make every effort to ship orders within 24 hours however, shipping times may vary depending on your location and the availability of our products. We are not responsible for any delays or damages incurred during shipping. Delivery times provided are estimates only and are not guaranteed.

4. Returns and Refunds: We want you to be satisfied with your purchase. If you are not completely satisfied with your order, please contact us to request a return or exchange. 

5. Intellectual Property: All content included on our website, including but not limited to text, graphics, logos, images, and product designs, is the property of South Scent and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

6. Limitation of Liability: To the fullest extent permitted by law, South Scent shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or the purchase of our products, including but not limited to lost profits, lost revenue, or lost data.

7. Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

8. Changes to Terms: We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically for changes.

Contact Us: If you have any questions or concerns about these Terms, please contact us at hello@southscent.com.au